Technical FAQs

Teacher's Helper is now Teaching God's World News. If you've received God's World News for your family or classroom in the past, then you are familiar with the Teacher's Helper, the teaching guide that supplemented your GWN newspaper. Now that each GWN issue is a large monthly magazine, a small, printed flyer just isn't enough! This year, you'll find all the same helpful story background information, biblical perspective, and quizzes you've come to expect from Teacher's Helper—only now in an expanded online format as well as sprinkled throughout your 30-38 page monthly magazines. Click here to learn more. >>

Logging in to GWNews.com is easy. Simply enter your customer number and your zip code in the "User Sign In" box (upper left corner) on any page of the site. Your customer number can be found on your mailing label, at the top left (after the zeros), or in your monthly issue of Teaching God's World News, our e-newsletter. Click here to sign up for TGWN!

From the home page, click on the article headline to read the current Top Story article. To view all the available articles, click on the "Read all the NEWS Now!" link. Access to the articles and archive is always available through the left-side navigation menu by clicking on "Parent/Teacher Resources" and then selecting the desired link. On many interior pages of the site you will also find a link to the articles and archive on the right-side navigation.

On your PC: To print the entire page, simply select File/Print from the top menu bar. To print just the article, highlight the text you want to print. Then go to File/print and click on the "selection" radio button. Set the number of copies you need and click on "Print."

On your Mac: Just click on File/Print, select the number of copies and click "Print."

To view all the Bonus Pages available for one edition, click on the link for that edition from the Bonus Pages section of the home page. To view all available Bonus Pages in every level, click on the Bonus Pages Archive link on the home page, under "Parent/Teacher Resources" on the left-side navigation menu, or under the "Teaching Resources" tab at the bottom of the home page.

Before you can access any of the pdf documents on GWNews.com you must first log in. Once you have logged in, simply find the item you want to download and click on the link. In most browsers the document will display in a separate window after downloading. If you are a Mac user with the Safari browser, you may need to Ctrl + Click (or right-click) the link and select "Download linked file" on the pop-up menu. Your document will download to your designated folder (depending on your computer settings; usually your desktop) and you can open it using Preview.

The length of time it takes to download a document depends on the size of the file and the speed of your internet connection. Downloading larger files (5 MB and above) can take several minutes even on a high-speed connection. Occasionally, if your connection is slow, the download will "time out" and you will see the message "This document has been closed by Acrobat. Press the refresh button to reload" displayed in the bottom bar of the page. Refreshing the page should enable the document to complete downloading.

If you experience difficulties downloading files, please make sure you are using the most recent version of Adobe Acrobat. (Click here to upgrade.) If these suggestions do not answer your question, please contact customer service for more assistance.

Check out our general FAQ page. If you still have questions, send customer service an email or call 1-800-951-KIDS (5437).