Frequently asked questions
What is the God's World News magazine publishing schedule and deadline for subscribing?
Check out the current magazine schedule.
How do I log in to the God's World News websites?
To access God's World News websites -- gwnews.com, godsbigworld.wng.org, kids.wng.org, or teen.wng.org -- enter your customer number and your zip code to log in. Find your customer number on the top left your magazine mailing label (after the zeros).
How do I submit a change of address?
For the fastest, most accurate service, call us at 1-800-951-KIDS (5437) or email us with your name, former address and new address. Please also include your new phone number if possible. It will take 4 to 6 weeks for your new address to be in effect for magazine deliveries.
My issue didn't arrive as scheduled. Whom do I contact?
Actual delivery dates vary by location after publications are shipped. If you do not receive your magazines by the 15th of the month (September, November, January, March and May), please contact Customer Service. Call us toll free at 1-800-951-KIDS (5437).
My child is an advanced reader, can I subscribe him to another grade level?
Certainly. You can subscribe to whichever level is most appropriate for your child's educational needs. The grade levels on our editions serve only as a guide to age-appropriate content. You may also change your child's grade level at any time during the year by calling our customer service department at 1-800-951-KIDS (5437).
If I have to cancel my subscription, how much of a refund will I receive?
If you cancel within 10 days of receiving your first issue, you will receive a full refund. If you cancel later on in the year, you will receive a prorated refund for the remainder of your subscription.
My question isn't answered here. Whom should I contact?
Simply email or call customer service at 1-800-951-KIDS (5437).